Our shipping partners
Processing time
Orders placed before 14:00 on a business day are dispatched the same day. Everything else ships within 24 hours, excluding weekends and public holidays.
You receive a dispatch email with a tracking number as soon as the parcel leaves us.
Delivery times and cost
Your order ships from our warehouse in your country by tracked local courier and arrives in 2–5 business days. There are no customs charges and nothing to pay on delivery by tracked courier.
Shipping is free above the free-shipping threshold shown in the announcement bar for your market. Below it, a flat rate is charged and displayed in your cart before you pay.
Where we ship
We ship to the markets listed in the footer's currency indicator and on this site's country pages. If your country is not among them, contact us before ordering and we will tell you whether we can.
We cannot ship to PO boxes or freight-forwarding addresses.
Problems with a delivery
If a parcel is delayed beyond the stated window, damaged, or arrives incomplete, email hello@youlookfabulous.me with your order number within 14 days of the delivery date and we will resolve it.
Questions about this policy? Contact us.