Last updated: 1 September 2026
Processing time
Orders placed before 14:00 local warehouse time on a business day are dispatched the same day. Everything else ships within 24 hours, excluding weekends and public holidays.
You receive a dispatch email with a tracking number as soon as the parcel leaves us.
Delivery times and cost
Delivery takes 5–12 business days depending on destination and customs clearance.
Shipping is free above the free-shipping threshold shown in the announcement bar for your market. Below it, a flat rate is charged and displayed in your cart before you pay.
Import duties and taxes, where applicable, are the responsibility of the recipient unless the market page states otherwise.
Where we ship
We ship to the markets listed in the country selector. If your country is not listed, contact us before ordering.
We cannot ship to PO boxes or freight-forwarding addresses.
Problems with a delivery
If a parcel is delayed beyond the stated window, damaged, or arrives incomplete, email support@youlookfabulous.me with your order number within 14 days of the delivery date and we will resolve it.
Questions about this policy? Contact us.